Role of IT for better customer engagement in BFSI Sector
The increasing innovation and implementation of technology has created a constant competition among key BFSI stake-holders to experiment, innovate and execute newer technologies in the highly competitive and ever increasing Indian BFSI Segment. Industry leaders and decision-makers sum up their views on how IT has been playing an essential role to serve the customers better, besides generating their interests for further better innovations.
Session Speakers:
Dr K Shivaji, Chairman & Managing Director, SIDBI
Dr Sanjay Chahande, Deputy Director General, UIDAI, Government of India Mrityunjay Mahapatra, Deputy Managing Director, State Bank of India Shiv Kumar Bhasin, Chief Technology Officer, State Bank Of India Ravi Gupta, CEO, Elets Technomedia Pvt Ltd. Suresh Rajagopalan, President – Software Products, FSS Satish Yadav, Market Lead IP Routing & Optical Business Division, Nokia India Key Themes: ◆ Bankers’ role in technology ecosystem ◆ Latest technology analysis ◆ Building a digital platform for banks ◆ Ways to keep advance cyber threats at bay ◆ Defending against the unknown ◆ Blockchain revolution ◆ Payment Innovations ◆ Social Banking ◆ Optimising banking technologies : New Vistas ◆ Emerging technologies & impact on banking – benefits and challenges Website – http://goo.gl/aXJUQe Queries – http://goo.gl/sgKlPi Agenda – http://goo.gl/K4yBtU Glimpses – http://goo.gl/te6JSh Videos – http://goo.gl/z4T03h