eGov Symposium Andhra Pradesh – e-Pragati – Dr G Kalpana, Principal Secretary, Department of Food and Civil Supplies, Government of Karnataka

Under Annabhagya’’, we supply free food grains to almost 80 percent of the total Karnataka population which is about six crores. We keep a tab on such a wide public distribution system via IT. All the 212 offices of the department at various levels and 312 wholesale points have been computerised and interlinked to a central server system maintained by NIC and the information is available to public also on www.ahaara.kar. All ration card is digitised with each and every detail of the beneficiary. The state portal contains the ration card details, BPL criteria, status of new applications that come, details of fair price shop and contact details. If public have any opinions or complaint, they can lodge complaints and grievances through their mobiles using 1967 number and 1800 tollfree. Details are also available on portal.