Evolution of Customer Experience: Finding the Ideal Balance Between Automation and Human Interaction
Moderator:Uday Bhosale, Head – CX & Service, Hamilton Housewares Pvt. Ltd.
Panellists
Archana Sinha, CX Lead for Home Business, Reliance Jio
Sandeep Singh Sachdeva, Customer & Seller Experience – Head, Snapdeal
Navin Baid, Head Strategy & Operations – E-commerce, Lenovo
Rajesh Kumar, Head – CRM & Customer Experience, Service Quality
& Customer Service, Tata Capital
————————————————————————————————————————–
Elets Technomedia, the premier technology and media research organisation of Asia and the Middle East, has spread its wings in India and across the world over the years Since 2003 it’s been championing the cause of the governments, building knowledge-sharing platforms and highlighting importance of ICT for governance, health, education, urban development, and banking and finance sectors through conferences, publications, and knowledge portals.
Subscribe to Elets Tv Channel! https://www.youtube.com/user/eletsvideos/
Website: https://www.eletsonline.com/
Do share your comments/opinions here on –
https://twitter.com/eletsonline
https://www.facebook.com/eletsTechnomedia/
https://www.linkedin.com/company/elets-technomedia-pvt.-ltd./
https://www.instagram.com/eletsonline/
#Elets #EletsTv
