elets KE Kovalam – Sunil K Barnwal, Secretary, Department of IT..
The topic of delivering government services by using technology has been much talked about and I personally believe since national eGovernance plan (NeGP) came into being in 2006, there was huge emphasis from the Government of India to extensively use technology to deliver services and in the process reengineer some of the existing processes to transform the way the government interacts with citizens.