Using Data Analytics & Metrics to Improve Customer Experience | Elets India CX Summit
Using Data Analytics & Metrics to Improve Customer Experience Moderator Rajesh Kumar, Head – CRM & Customer Experience Service Quality and Customer Service, Tata Capital Panellists Suman Guha, Chief Product Technology Officer, Tata Cliq Nilesh Borgharkar, SVP Customer Support & Service, Shaadi.com Rakesh Gupta, Head – Customer Services and Customer Experience, Panasonic Uday Bhosale, Head […]
