We are also setting up a cancer oncology centre with surgical oncology, radiation oncology, medical oncology, as a joint venture with HCG. Another is a multispecialty secondary care hospital.
The approach for agile was to have a disconnect development from the existing ERP, speak to the users, develop a very legitimate solution as a pilot project and then venture into other areas. Further, we brought in a model wherein people will be giving feedback. So, the application throws the relevant information to the relevant stakeholders. The voice file also has an escalation matrix, it gets thrown to a couple of specific people. We have a proper feedback mechanism wherein we get back to the patients, speaking to them touching the base. We feel that yes, we have addressed and this is what we are doing completely on open source.