“With less than 1 doctor per 1000 population in India, the primary healthcare is crippled with myriad problems”, said Sumit Puri, CIO, Max Healthcare.

Living largely online in 21st century, a massive amount of information is created every day. “We are well aware of the fact that the customers today is changing. Going by the present scenario, there is a lot of information regarding the patients. We are working in the highly connected age of customer with powerful forces driving opportunities”, said Sumit Puri while speaking at the Healthcare Innovation Summit, New Delhi

Today in the healthcare, Sumit continued, “We have significant gaps leading to doctor-patient relationship. There are aspects where the patients have to wait for long hours to seek an appointment before they actually get to meet the doctors.”

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